Privacy Policy

Privacy Policy for JaraHub
This Privacy Policy explains how JaraHub ("we", "us", "our") collects, uses, discloses, and protects your personal data when you use our marketplace platform to connect with buyers, sellers, and service providers (collectively referred to as "the Service").

BY USING THE SERVICE, YOU CONSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE THE SERVICE.

Table of Contents
  1. 1. Personal Data Controller
  2. 2. Categories of Personal Data We Collect
  3. 3. Data Protection Principles
  4. 4. Purposes for Processing Personal Data
  5. 5. Legal Bases for Processing Personal Data
  6. 6. Sharing Your Personal Data
  7. 7. Your Rights Regarding Your Personal Data
  8. 8. No Limitation Clause
  9. 9. Age Limitation
  10. 10. International Data Transfers
  11. 11. Changes to this Privacy Policy
  12. 12. Data Retention
  13. 13. Contact Us
1. Personal Data Controller
JaraHub is the controller of your personal data. If you have any questions regarding how we handle your personal data, you can reach us at support@jarahub.com.

2. Categories of Personal Data We Collect
We collect personal data directly from you when you use the Service, and in some cases, from third parties as described below:

2.1. Data You Provide to Us
Account Registration: When registering for an account, we collect personal information such as your name, email address, phone number, date of birth, gender, and other details needed for account setup.

Transaction Information: This includes information related to purchases, sales, and any services you offer or request, including payment data, delivery details, and communication with other users.

Communication Data: Any information you provide when communicating with us, such as feedback, support requests, or inquiries.

2.2. Data We Collect Automatically
Device and Usage Data:We automatically collect data from your device when you access the Service, including your IP address, device type, browser settings, operating system, and interaction with the platform (pages visited, features used, etc.).

Cookies: We use cookies and similar technologies to enhance your experience and analyze traffic on the Service.

2.3. Data from Third Parties

Social Media Login: If you choose to sign in via third-party services like Google, Facebook, or Apple, we may collect data from your profile as permitted by your privacy settings with those services.

3. Data Protection Principles
We are committed to ensuring that your personal data is:
Processed lawfully, fairly, and transparently.

Collected for specified, legitimate purposes.

Accurate and kept up-to-date.

Stored securely and for no longer than necessary.

Protected from unauthorized access, loss, or misuse.

4. Purposes for Processing Personal Data
We process your personal data for the following purposes:
Providing the Service: To facilitate transactions, communication, and interaction between buyers, sellers, and service providers.

Account Management: To create and manage your account and allow access to platform features.

Security and Fraud Prevention: To detect and prevent fraud or unauthorized activity.

Customer Support: To assist you with any inquiries or issues you may have.

Marketing and Communications: To send you updates, promotions, and offers that may be of interest to you, with your consent.

Research and Analytics: To improve our services and the user experience through data analysis.

5. Legal Bases for Processing Personal Data
We process your personal data based on the following legal grounds: Consent: When you provide your explicit consent for us to process your personal data.

Contractual Necessity: To fulfill our contract with you, such as processing your transactions and providing the Service.

Legitimate Interests: Where necessary for our legitimate interests, such as improving our platform, marketing, and preventing fraud.

Compliance with Legal Obligations: When required by law or regulation.

6. Sharing Your Personal Data
We may share your personal data with third parties for the following purposes:

Service Providers: We may share your information with service providers that assist us in running the platform (e.g., payment processors, cloud storage, marketing services).

Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

Legal Compliance: We may share your data to comply with legal obligations, such as responding to requests from law enforcement or regulatory bodies.

7. Your Rights Regarding Your Personal Data
You have the following rights regarding your personal data: Access: You can request a copy of the personal data we hold about you.

Correction: You can update or correct any inaccurate or incomplete data.

Deletion: You can request the deletion of your personal data, subject to legal obligations.

Restriction: You can request the restriction of processing your data in certain circumstances.

Objection: You can object to the processing of your data, including for marketing purposes.

Data Portability: You can request a transfer of your personal data to another service provider.

8. No Limitation Clause
This Privacy Policy does not limit any rights or remedies that you may have under applicable data protection laws.

9. Age Limitation
The Service is intended for users who are at least 16 years old. If we become aware that we have collected personal data from someone under the age of 16, we will take steps to delete that information.

10. International Data Transfers
We may transfer your personal data to countries outside your country of residence. We will take appropriate steps to ensure that such transfers are made in compliance with applicable data protection laws.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes through the Service.

12. Data Retention
We retain your personal data for as long as it is necessary for the purposes outlined in this Privacy Policy, and to comply with legal, regulatory, and contractual obligations.

13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at support@jarahub.com. Effective Date: 13th October, 2025